Slash Customer Churn and Boost Revenue
Dashboards tell story but stop there.
Our AI Customer Success Agent turns Insights into Action!
Achieve exceptional customer success with clear, impactful results for your business
Increase Customer Satisfaction
Provide instant, no-wait, first-touch responses, ensuring customers get accurate answers right when they need them.
Reduce Costs
Automate product support and proactive customer communication, freeing up valuable resources for more complex and high-value tasks.
Lower Churn Rates
Personalized, proactive engagement keeps customers satisfied and addresses their needs before they become issues.
Maximize Revenue Opportunities
Leverage insights and turn every customer interaction into an opportunity for upselling, cross-selling, and increasing customer lifetime value.
Leverages Integrated Insights from All Systems- CRM, CSM, Support and more…
Actionable Customer Success Insights
Autonomous Personalized Customer Support
Proactive Customer Engagement Comms
Actionable Customer Success Insights
Empowers Customer Success teams with intelligent insights through natural language queries to become proactive, make faster decisions, and save time.
- Provide insightful action driven recommendations for queries about customers, trends, sentiments, and products knowledge.
- Effortlessly Generate insightful recommendations and content for emails, success plan, meeting notes, playbook.
- Identify customer sentiment and usage trends to enable proactive engagement.
Examples of requests our AI Agent can assist
Autonomous Personalized Customer Support
Delivering personalized customer support that reduces query loads by 30%-50%, enhances customer satisfaction, and builds long-term loyalty. In addition saves time support agent and CSMs enabling them to focus on high-value tasks.
- Provides 24/7 availability to ensure customers receive support whenever they need it.
- Highly personalized conversations leveraging knowledge bases and customer insights.
- Answers customer queries while proactively introducing additional feature adoption or upsell opportunities.
- Collects feedback after support interactions to continuously improve customer experience.
Proactive Customer Engagement Comms
Assists Customer Success teams by autonomously drafting reply emails for customer inquiries or creating draft email communications to proactively engage with customers.
- Checks usage patterns and sentiments to identify opportunities for proactive communication.
- Leverages data from multiple sources, including CRM, CSM, and support tools, for deeper insights.
- Drafts not only proactive communications but also autonomously create reply emails based on customer queries.
- Ensures every interaction is tailored to customer needs, enhancing engagement and satisfaction.
Choose the Right Plan for Your Business
Instwise offers flexible pricing to suit your needs, ensuring you get the most out of your customer success efforts.
| Features | Basic (Free) | Professional (Contact Sales) | Enterprise (Contact Sales) |
|---|---|---|---|
|
AI Conversations |
100(Total) |
600/month |
Custom |
|
Knowledge Doc Training |
10 MB |
100 MB |
Custom |
|
Integration |
No |
No |
Yes |
|
Personalized Conversations |
No |
No |
Yes |
|
Upsell Recommendations |
No |
No |
Yes |
|
Private LLM |
No |
No |
Optional |
|
Support |
AI Chat/Email |
+ Phone |
+ Dedicated Customer Success Manager |
Ready to Elevate Your Customer Success?
Take the next step in transforming your customer success strategy. With Instwise, you can reduce churn, scale your support, improve satisfaction, and drive revenue—all while lowering costs.